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FAQ Data Protection Services

What are some of the advantages to sending my media offsite?

If you use our media vault services you will have peace of mind that in the event of a technical or natural disaster, your valuable information will be protected and recoverable. Also, our tape rotation services help to make certain that your data is updated on a regular basis.

How secure is your media vault?

Our media vault is monitored with video surveillance 24 hours a day. We use the strictest access features such as keypad controls and biometric fingerprint scanners.

Is your staff trained to handle media?

Yes. Our media vault staff are specially trained on the proper procedures for handling and transporting confidential media.

What sort of technology is used to track my media?

We use barcodes to organise and track all media stored in our vault. With our web-based client program, you can go online to manage your offsite media, request services, or run reports.

What if I need my information in the middle of the night?

You have access to your media 24 hours a day. Emergency delivery is available.